Web Hosting Increased Its Business through DBO

Overview
Before utilizing services of Design Back Office, it was primarily a web hosting company which also catered to the web design requirements of its clients. Being a hosting company, it did not have the full-time expertise or the number of designers to fulfill the clients requirements. The number of clients and their demands were becoming unmanageable and the company had to think about a solution.

Process
The Web Hosting Company decided to utilize subcontract design service of Design Back Office. Without hiring more staff it was able to provide the design services and fulfill the requirements of its clients. The company communicated its requirements to Design Back Office via a high-end and robust Design Account Area. Design Account Area acted as a hub of communication between Design Back Office, the company and their clients. Each client of the Web Hosting Company was also provided with the dedicated design account area through which they were able to send in their requirements plus they were equipped with the cutting-edge white label customer support, available 24x7. The requirements submitted by the companys client were forwarded to the graphic design team at Design Back Office automatically while making use of Design Account Area. The client immediately benefited from all of the features built into the Design Account Area while enjoying quickness and efficiency.

Success
With the help of Design Back Office, the Web Hosting Company now offers complete range of design services to its clients. Enhancing capacity has changed the companys fate and now the management is more than satisfied with the way things are shaping up with 75% addition in yearly revenue stream. Design Back Office has shown the ability of the web hosting company to fulfill the design requirements of their clients. The wide knowledge and expertise of Design Back Office and its direct system integration with the Web Hosting Company has allowed suggesting an adapted solution matching the requirements and the constraints of the Hosting Company. Finally, the Design Account Area allowed the Web Hosting Company clients to select a suite of functionality which fulfilled their unique business needs. The scalable architecture of the dedicate Design Account Area plus the online system integration of Design Back Office with the Web Hosting Company has made it a much simpler proposition when it came to receiving design requirements by clients and fulfilling them efficiently. All orders were captured securely into the system, benefiting from the automated order processing of online orders.

Future
The company can now provide a wide range of design services, and so has decided to promote its design services on wide scale along with their hosting services. The company is now offering professional design services to its existing customer base while managing all the clients demands. Working closely with Design Back Office, the company wishes to further expand its customer base while offering wide-scale range of design services.