A Prominent Office Products Supplier Is Better Able To Focus on Its Clients Thanks To Design Back Office
Overview The office products firm was involved in designing stationery and other office supplies for its clients. At the same time the company also needed to come up with its own promotional office supplies and complimentary stationery for its clients. The company was finding it difficult to manage its own promotional products and material in parallel with its clients orders, resulting in confusion and errors in delivery, as well as lapses in quality on both fronts.
Process This office products supplier turned to Design Back Office to solve its management and design worries. It found that Design Back Office offered complete designing solutions at reasonable prices, allowing this firm to pass on the cost savings to its own clients. Design Back Office managed its own teams of designers, whose services could be utilized at every step of the design process – from concept to final delivery. This completely eliminated the need to manage two parallel sets of requirements. It also meant that turnaround times could be reduced drastically, increasing efficiency at the same time.
Success The office products supplier was able to outsource all its internal design needs to Design Back Office. This allowed them to focus attention on their clients needs and requirements exclusively..
Future The office products supplier is now able to focus more on its core business functions and can be confident that their clients are put first. By entrusting the responsibilities of internal design needs to Design Back Office, the office products supplier has ensured quality design for both its clients and itself.