Design Back Office Privacy Policy

About the Privacy Policy

The privacy of our site users and our clients is our top priority.Design Back Office acknowledges that the maintenance and use of our clients’ information is our responsibility. This policy describes how the information submitted by our clients is collected by us, why we collect it, and how we use it.

Confidentiality Guarantee

Design Back Office does not share with any third party the information that our clients provide us online. We provide outsourced design services which many businesses forward to their customers.

• In all circumstances, we secure the identity of our clients and do not disclose any information regarding their identity or their order history.
• In all circumstances, we secure the identity of our clients’ customers, if the information is provided to us. Further we do not contact directly the customers of our partners/clients and do not disclose information of your outsourcing their orders.
• The orders are not disclosed to any third parties and our partners/clients can forward them to their customers while Design Back Office involvement remains at the backend.
• We do not sell individual design services to any of our clients’ customers directly
• We provide backend design solutions and do not promote our clients’ work to any third party

Collection of Information

To serve you better and understand your needs and interests, Design Back Office collects your information voluntarily and automatically, in several ways:

• On signup- we will collect your basic information for signup to avail Design Back Office services, including your company name, address, email address, phone, fax, and other basic contact information.
• On funds transfer in your Account Area after application approval- we will collect the appropriate billing information, including your credit card number, expiry date, and billing address when you deposit funds in your Account Area to place your orders. This information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a financial transaction is not used for any other purpose and will not be saved, unless you ask us to retain this information for future purchases.
• Other information- we may ask you for voluntary personal information when you provide feedback, ask for assistance, ask for additional information, or report a problem with the Design Back Office service and products.
• Customer service information- we will record information regarding all your requests through our customer service consultancy and the manner in which it was processed, to improve responses and manage your account history.
• Involuntary information provided- we may also automatically receive and record information submitted by your browser, including your IP address, your computer's name, the type and version of your web browser, referrer addresses, and other generally-accepted log information.
• Website usage- we may record general statistical and tracking information for internal reviews. This information will not identify you personally.
• Communications- we may use emails to communicate with our clients. You may receive status notifications, special offers and promotions of our products and services. You will have the option to unsubscribe at anytime. Design Back Office will not disclose your personally identifiable information or share it with another party without your explicit permission as required by law.
  
  

How we use your information

The information we collect is to understand your requirements and preferences to help us deliver consistent and personalized services. We may use your information to:

• Aid you in completing a transaction or order
• Communicate with you about our services
• Provide support
• Update you on new services and benefits
• Communicate additional order requirements
• Confirm delivery of services

Selecting your privacy preferences

We will give you the opportunity to change your privacy preferences regarding the communications mediums and timings from your account area. You can change/remove/update your information once you have logged in to your Account Area.

Accuracy of Information

You warrant and represent that you have all legal, moral, and other rights that may be necessary to grant us any and all of the information and design order requirements that you may provide. You agree that you have the exclusive rights to the information provided and Design Back Office will not hold any responsibility over the Intellectual Property rights of the information you provide us.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Unauthorized Use

Unauthorized use of this website may give rise to a claim for damages and/or may amount to a criminal offence. Website content including (but not limited to) the design, layout, look, appearance and graphics is subject to copyright, design rights and trademark protection and is either owned by or licensed to us. Nothing contained in this Policy confers or implies a license or right to use any trademark, design right or copyright on this website. Reproduction of part or all of the contents in any form is strictly prohibited. You may not, except with our express written permission, distribute or commercially exploit website content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Cookies

Information stored by Design Back Office through cookies may be associated with your Personally Identifiable Information in order to identify you as a repeat visitor or client of the website, to maintain session information for logged in users, and to track usage trends and patterns in order to better understand and improve areas of our website.

Security

The information of our clients is secure, as it is protected during transmission by the use of the Secure Sockets Layer (SSL) Software which encrypts the information the client puts in. We employ generally accepted industry standards to protect the personal information submitted to us, both during transmission and once received. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

External Websites

1-866-380-7575.

Changes to the Privacy Policy

If we change or update our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of an alert in the Account Area of our clients.

Questions about this Privacy Policy

If you have questions or concerns about this Privacy Policy, please contact us by phone on 1-866-380-7575.